Zane

Hi Louie He, thanks for your post, sorry to hear there is some trouble with SoundID Reference Measure!I noticed you had submitted a support ticket and you were able to finish the measurements succe...

Hi kusch.stefan, thanks for your feature request! (Very sorry about the delayed response to this post!)At the moment, such a feature is not planned for SoundID, but we'll take note of it, thanks fo...

Hi kusch.stefan, thanks for your post! The profiles that you adjust with the Custom EQ feature can be saved as new profiles. This means that you can switch between your saved profiles as needed."I ...

Hi kusch.stefan, thanks for your post and request! At the moment, it is not planned to introduce custom tracks in the A/B test, but we'll take note of your request. Thanks for the suggestion :) 

Hi salvatorealessandrini, thanks for your post!We haven't had a chance to calibrate this brand's headphones yet, but we'll hopefully get to it in the near future. Can you let us know whether there ...

Enjoy personalized sound across your favorite apps SoundID works with apps that process sound - music and streaming services as well as podcast, video and social apps. Rediscover your favorite musi...

Hi Ricardo,Thanks for your post here! My apologies for the quite belated response though, hopefully this may be useful for others who stumble upon this post.It is the Zero latency filter used for t...

Hi buchanan67, thanks for your headphone request!I have taken note of this for our audio team and I hope we can have this model added at some point in the future :)

We've recently made updates to our Help & Support center which has moved the "My support requests" option from your Sonarworks account to the help center section.    How to submit a support request...

Bonjour David, Merci pour votre message. Je suis vraiment désolé d'apprendre cette situation. Je peux confirmer que je vois une demande d'assistance active auprès de notre équipe et que de plus amp...