Zane

Hi bryan brody Legere, thanks for reaching out, sorry to hear there is some trouble!It would be great if we could gather some more details on the issue: Is no sound present when you have the SoundI...

Hi Otis McDowell, thanks for reaching out, sorry for missing your comment earlier.We have a support guide on the “CoreAudio driver went missing” error message in SoundID Reference support center he...

Hi Imaginer, thanks for reaching out! The CustomEQ option offers selecting the preset you want to build upon/tweak using the custom EQ features, see screenshots below: 1. This shows the current pre...

Hi Yousef Karimi, thanks for reaching out!Feel free to expand on your post with some more details, so we can assist further with your question or feedback. Thanks!

Hi Michael Cohen, thanks for reaching out! We haven't had a chance to calibrate this model to be added to the supported models list. I have taken note of your model request - generally, we prioriti...

Hi martin.lande, thanks for reaching, sorry to hear there is some trouble encountered.Before we proceed further, could you please check whether deleting the SoundID Reference standalone app's confi...

Hi Antoni Siemion, thanks for reaching out!SoundID currently supports only headphone calibration, thus we would not recommend using the app with another output option such as speakers as we can't g...

Hi kamran tasdighi, thanks for your question!The SoundID calibration effect will be applied on your mobile device's output, so if you don't have headphones connected, the effect will be applied to ...

Hi Ave Cortes, thanks for reaching out! We indeed haven't had a chance to calibrate this model for the average profile yet, but hopefully we can get to it at some point in the near future. I have t...

Hi Raul Bordignon, thanks for your post!The SoundID app is currently available only in English. Hopefully, we can support more languages in the future, feel free to share the language you are inter...